Legal

Terms of service

Effective [EFFECTIVE DATE: set at launch]

The short version

This summary is here to help you read the terms. It does not replace them.

Quipster is an 18+ subscription app with original, fictional characters. All characters and their images are AI-generated. None of them are real people.
You must be at least 18 and the age of majority where you live. We verify your age in the app before we show you any adult content.
The Free tier is free and needs an account. It shows teaser posts from every character.
A Fan subscription costs $9 USD a month for one character, plus applicable taxes. Each character is a separate subscription. It renews every month until you cancel. There is no free trial and no minimum term.
You can cancel at any time in the app under Account > Subscriptions, or by email. Cancelling stops future charges. You keep access until the end of the month you paid for.
Closing your account cancels all your subscriptions and ends your access straight away. To keep access until the end of the month, cancel first and close your account later.
Refunds are covered in our refund policy. How we handle your information is covered in our privacy policy.
The content is for your personal viewing in the app only. Do not copy it, share it, scrape it or use it to train AI.
If you think a character looks like a real person, or you see something that should not be there, email DRAFT-support@quipster.ai.
If you live in Quebec, Ontario or elsewhere in Canada, or in a US state with its own consumer protections, those protections still apply to you. Sections that work differently where you live are labelled.

1. Who we are and what these terms cover

Quipster is operated by DRAFT Business Name, DRAFT Street address, DRAFT City, Region, Postal code, DRAFT Country ("we", "us", "our").

These terms cover:

our public website at https://quipster.ai (the "site")
our web app at https://app.quipster.ai (the "app")
any emails we send you about your account or subscriptions

Together we call these the "service". These terms, our refund policy and our privacy policy form the agreement between you and us.

2. Agreeing to these terms

You accept these terms when you create an account in the app. We will ask you to tick a box confirming that you have read and accept them. We will link to these terms, the refund policy and the privacy policy at that point. We will also ask, in a separate box, for your consent to how we use your information, as explained in the privacy policy.

When you start a Fan subscription, we will ask you again to accept these terms and the refund policy, and, in a separate box, to agree that the subscription renews automatically (see section 7).

If you only visit the site, these terms apply to that visit. The site has no accounts, no forms and no adult content.

If you do not agree to these terms, do not use the service.

3. Who can use Quipster

To create an account and use the app, you must:

be at least 18 years old
be at least the age of majority where you live, if that is higher than 18. It is 19 in British Columbia, New Brunswick, Newfoundland and Labrador, Nova Scotia, the Northwest Territories, Nunavut, Yukon, Alabama and Nebraska. It is 21 in Mississippi.
be legally allowed to view adult content where you live
live in Canada or the United States
not have had an account closed by us for breaking these terms, unless we have agreed in writing that you may come back

You must not let anyone under these ages use your account or see content from the app.

4. Age verification

Some content in the app is sexual content for adults. We show adult content only after you complete age verification in the app.

Age verification is done by [AGE VERIFICATION PROVIDER] using [AGE VERIFICATION METHOD, e.g. government ID, digital ID or another approved method]. Self-declaring your age is not enough.
The check confirms that you meet the age that applies where you live (see section 3).
If you cannot complete age verification, or it fails, we will not show you adult content. We may also limit or close your account.
We may ask you to verify again, for example if the law changes or we have reason to think the earlier check was wrong.
You must not try to get around age verification. That includes using someone else's identity or documents, or using tools to hide your location.
Our privacy policy explains what information age verification uses, what we keep and how long. Briefly, we keep the result of the check, not your ID documents.

If we learn that someone under the required age has used an account, we will close the account. We will also refund charges as set out in the refund policy.

The site has no adult content and does not ask for age verification.

5. Your account

You need an account to use either tier in the app.
Give us accurate information and keep your email address current. We send receipts, renewal reminders and notices of changes to that address.
Your account is for you alone. Do not share it, sell it or let anyone else use it.
Keep your login details safe. Tell us at DRAFT-support@quipster.ai right away if you think someone else has used your account.
You can close (delete) your account at any time in the app under Account > Settings > Delete account, or by emailing DRAFT-support@quipster.ai.
Closing your account cancels all of your Fan subscriptions and ends your access straight away, including any time left in a month you have paid for. If you want to keep access until the end of the month, cancel your subscriptions first and close your account later. Our refund policy explains this, and our privacy policy explains what happens to your information.

6. What Quipster is

The characters and content

Quipster features original, fictional characters, such as a scientist, an engineer and a track star. We may add more characters over time. Each character has a feed of images with captions written in the character's voice, plus stories.

All characters on Quipster are fictional, and their images are AI-generated. The characters are not real people. They are not based on any real person or real person's likeness. Any resemblance to a real person is unintended. Please report it as described in section 13.

Tiers

Free. Teaser posts from every character. You need an account.
Fan. The full feed for one character, for $9 USD a month, plus applicable taxes. Each character is a separate Fan subscription. Section 7 explains billing.

We do not currently offer any other paid features. If we add a new feature that has its own terms, we will show you those terms before you use it.

7. Fan subscriptions, billing and renewal

What you agree to when you subscribe

When you start a Fan subscription for a character:

We charge the first month's price, plus applicable taxes, on the day you subscribe.
Your subscription then renews automatically every month on the same day of the month, at the Fan price (currently $9 USD a month) plus applicable taxes, until you cancel.
There is no free trial.
There is no minimum term. You can cancel at any time (see section 8).
Each character is a separate subscription with its own charge and its own renewal date. Cancelling one does not cancel the others.

Before you pay, the checkout screen will show the price, the currency, any taxes, how often you will be charged, how to cancel, our refund policy, how the charge will appear on your statement, and our business name and contact details. You will be asked to tick a box agreeing that the subscription renews automatically. You can review and correct your order before you confirm it.

Price, currency and taxes

Prices are in USD. Sales taxes, such as GST/HST/QST or US state taxes, are added where they apply and are shown at checkout before you pay. We do not add any other fees.

Payment

Payments are processed by [PAYMENT PROCESSOR]. We do not store your full card number. Charges appear on your statement as [STATEMENT DESCRIPTOR].

If a payment fails, we may try again over 7 days. If we cannot collect payment, we may pause or end that Fan subscription. We will tell you by email. Our refund policy explains failed payments in more detail.

Emails we send about billing

A confirmation as soon as you subscribe. It repeats the terms of your subscription, the amount charged, your next billing date and how to cancel, and includes a copy of these terms.
A receipt every time we charge you, with a link to cancel.
A reminder once a year listing each of your active subscriptions, its price and how to cancel.
Notice 30 days before any price change (see section 10).
A confirmation when you cancel.

These are service emails. You will get them even if you have not signed up for marketing emails.

8. Cancelling

You can cancel a Fan subscription at any time, for any reason.

In the app: go to Account > Subscriptions, choose the character and select Cancel subscription. Confirm, and it is done. You do not need to contact us or give a reason.

By email: write to DRAFT-support@quipster.ai from the email address on your account and tell us which subscription to cancel, or say "all". We will cancel it within 1 business day and confirm by email. If your email reaches us before your next billing date, you will not be charged for the next month. If a renewal is charged after your email reached us, we refund it.

When you cancel:

we stop all future charges for that subscription
you keep access to that character's full feed until the end of the month you have already paid for
you will not be charged again for that subscription unless you subscribe again
we will email you a confirmation

You can cancel even if your account is limited, your payment has failed or your age verification has lapsed.

We do not show offers or ask you to stay when you cancel.

Refunds after cancelling are covered in our refund policy.

9. Refunds

Our refund policy explains when we give refunds and how. In short:

you can cancel at any time
there are generally no refunds for part of a month already started
we always refund duplicate charges, billing errors, charges made after you cancelled, unauthorized charges and charges made by someone under the required age
if a renewal goes through that you did not mean to keep, email us within 7 days. If you have not viewed that character's paid posts or stories since the charge, we refund it.

Nothing in these terms or the refund policy takes away a refund right you have under the law where you live.

If you think a charge is wrong, please contact us at DRAFT-support@quipster.ai first so we can fix it quickly. This does not limit any right you have to dispute a charge with your card issuer.

10. Price changes

We may change the price of a Fan subscription for future billing periods. If we do:

we will email you, and show a notice in the app, 30 days before the new price applies to you
the notice will show the old price, the new price, the date it takes effect and how to cancel
you can cancel at no cost before the new price takes effect, and you will never be charged the new price
if you live in Quebec, the notice will also show the old and new wording of the clause that changes
if you live in New York and you cancel within 14 days after the first charge at the new price, we will refund the unused part of that month

A price change never applies to a period you have already paid for.

11. Changes to the service

We may add, change or remove characters, posts, stories or features. We do this to improve the service, for legal or safety reasons, or because of changes to our providers.

If a change materially reduces what you get from a Fan subscription you are paying for, for example if we stop offering a character you subscribe to, we will tell you by email. You can then cancel, and we will refund the unused part of the current month, as set out in the refund policy.

12. Our content standards

We hold our own content to these rules:

Characters are original and fictional. They are never based on a real person or a real person's likeness.
Characters are adults. We do not depict anyone as, or suggest anyone is, under 18, and we avoid youthful framing.
We do not publish content with non-consensual themes.
We do not publish content that is illegal where we offer the service.
We review every image, caption and story before it is published.

13. Reporting content

Anyone can report content to us, whether or not they have an account. Please email DRAFT-support@quipster.ai if you believe:

a character or image looks like a real person, including you
content shows or suggests someone under 18
content is non-consensual, illegal or breaks our content standards
content infringes your rights

Tell us what the content is (a link or description and the character's name), why you are reporting it, and how to reach you. If the report concerns your own likeness, we may ask for enough information to understand the report. We will not ask for more than we need.

What we will do:

confirm that we received your report and give it a reference number
for reports of a real person's likeness or intimate images, remove or disable the content within 48 hours while we review it
give you our decision within 5 business days
tell you how to appeal if you disagree with the decision

14. Using the content: your licence and the rules

Your licence

While your account is in good standing, we give you a limited, personal, non-exclusive, non-transferable licence that we can revoke. It lets you view the content you have access to, inside the app, for your own private, non-commercial use. A Fan subscription gives you this licence for that character's full feed while the subscription is active.

You do not own any content, and you get no rights beyond this licence.

What you must not do

You must not:

copy, download, record, save, repost, share or sell content from the app, except as the law expressly allows
give anyone else access to your account or to content from the app
scrape, crawl or collect content or data from the service by automated means
use any content to train, test or improve an AI model or system
edit content or use it to suggest that a character is a real person, or that a real person took part in it
try to get around age verification, location checks, payment or access controls
reverse engineer, interfere with or overload the service, or try to get unauthorized access to it
use the service in a way that breaks the law where you are
show content from the app to anyone under 18 or under the age of majority where they live
give false information about your age or identity

15. Our rights in Quipster

The service, its design, the characters, their names and the Quipster name and logo belong to us or the people who license them to us. Do not use our names, logos or characters without our written permission.

16. Privacy

Our privacy policy explains what information we collect on the site and in the app, why we collect it, who we share it with, where it is processed and your rights. Please read it.

17. The site, Instagram and other links

The site is for information only. It has no accounts, no forms and no adult content. Sign-up, age verification and payment happen only in the app.

Each character has an Instagram account that links to the site. Instagram is run by Meta, not by us. Your use of Instagram is covered by Instagram's own terms and privacy policy. We are not responsible for third-party sites or services we link to.

18. Suspension and closing accounts

We may limit, suspend or close your account if:

you break these terms, especially sections 3, 4 and 14
you cannot complete age verification
we must do so by law, or because of a request from [PAYMENT PROCESSOR] or a card network
we reasonably believe your account is being used for fraud or by someone else

Where it is safe and lawful, we will tell you why and give you a chance to respond. If we close your account for a reason that is not your fault, we will refund the unused part of any current paid month. If we close it because you broke these terms, refunds follow the refund policy and the law where you live.

When your account is closed, all your Fan subscriptions end and no further charges are made.

Sections 14 (rules), 15, 19, 20, 21 and 23, and any other terms that by their nature should continue, still apply after your account is closed.

19. Disclaimers

We work to keep the service available and working well, but we cannot promise it will always be available, uninterrupted or free of errors.

If you live in Quebec, the next sentence does not apply to you.

To the extent the law allows, we provide the service "as is" and "as available".

Nothing in these terms excludes or limits any guarantee, warranty or condition that the law gives you and that cannot be excluded. That includes the right to receive a paid service of acceptable quality that matches its description.

20. Limits on our liability

If you live in Quebec, this section does not apply to you. See "If you live in Quebec" in section 23.

To the extent the law allows:

we are not liable for indirect, incidental, special or consequential losses, or for loss of profits or data
our total liability to you for all claims relating to the service is limited to the amount you paid us in the 12 months before the claim

These limits do not apply to liability that cannot be limited by law. That includes liability for our intentional or grossly negligent acts, for personal injury, or under consumer protection laws that apply to you.

21. Responsibility for your misuse

If you live in Quebec, this section does not apply to you.

To the extent the law allows, you are responsible for losses and reasonable costs we suffer because you have deliberately broken section 14, for example by redistributing content or scraping the service.

22. Changes to these terms

We may update these terms to reflect changes to the service, the law or how we operate. Under these terms we may change only the following:

the features, characters and content included in each tier
the price of a Fan subscription for future billing periods (see section 10)
billing dates and payment methods we accept
our content, reporting and account rules
age-verification requirements and providers
these terms' sections on disputes, liability and contact details

For a material change:

we will email you at least 30 days, and no more than 90 days, before it takes effect. A price change follows the 30-day notice in section 10.
the email will show the old wording and the new wording (or a clear summary with a link to both), the date the change takes effect and your options
we may ask you to accept the new terms in the app
if you do not agree, you can cancel your subscriptions and close your account at no cost before the change takes effect

Changes that are only for clarity, or that the law requires immediately, may take effect sooner. We will still tell you about them.

A change to how disputes are resolved will not apply to a dispute we already knew about before the change.

The effective date at the top of this page shows when these terms last changed. Earlier versions are available on request from DRAFT-support@quipster.ai.

23. Governing law and disputes

Talk to us first

Most problems can be fixed quickly. Please email DRAFT-support@quipster.ai first and give us 30 days to try to resolve the issue. This does not stop you from going to a court or regulator, or from disputing a charge with your card issuer.

Governing law

These terms are governed by the laws of [GOVERNING JURISDICTION]. However, if you are a consumer, you keep the protection of the mandatory laws of the place where you live. You can also bring a claim in the courts where you live.

If you live in Canada

You can bring a claim in the courts of your province or territory, including small claims court. Nothing in these terms requires you to go to arbitration, or stops you from taking part in a class action, where your provincial law protects that right.

If we did not give you the information the law requires before you subscribed, or did not send you a copy of your agreement in time, you may have the right to cancel and get a refund under your provincial consumer protection law.

If you live in Quebec

These terms are available in French. See section 24.
The "as is" sentence in section 19, section 20 (limits on our liability) and section 21 (responsibility for your misuse) do not apply to you. Nothing in these terms limits our liability for our own acts or the acts of our representatives.
You may bring any claim in the courts of Quebec. Nothing in these terms requires arbitration or stops you from taking part in a class action.
Changes to these terms and price changes follow section 22 and section 10. You may cancel at no cost before a change takes effect.
You have all the rights given by Quebec's Consumer Protection Act and Civil Code, including the right to cancel a distance contract where the required information or copy was not provided.

If you live in the United States

You can bring a claim in [COURT/VENUE] or in small claims court where you live if your claim qualifies.

24. Language

These terms are available in English and French. [Version française : [FRENCH TERMS URL].] If you live in Quebec, we show you the French version first. You may then choose to use the English version.

25. General

Whole agreement. These terms, the refund policy and the privacy policy are the whole agreement between you and us about the service.
If part is invalid. If a court finds part of these terms invalid, the rest still applies.
No waiver. If we do not enforce a term right away, we can still enforce it later.
Transfer. You may not transfer your account or these terms. We may transfer our rights and duties under these terms to a business that takes over the service, provided your rights are not reduced. We will tell you if this happens.
Notices. We send notices to the email address on your account. Send notices to us at DRAFT-support@quipster.ai or DRAFT Street address, DRAFT City, Region, Postal code, DRAFT Country.
Events outside our control. We are not responsible for delays or failures caused by events we cannot reasonably control. This does not affect your right to cancel or to a refund under the refund policy or the law.

26. Contact us

DRAFT Business Name DRAFT Street address, DRAFT City, Region, Postal code, DRAFT Country Email: DRAFT-support@quipster.ai [Phone: [PHONE NUMBER]]

We aim to reply to support emails within [NUMBER] business days. Cancellation requests sent by email are handled within 1 business day.